Privacy Policy + SMS Terms & Conditions
Privacy Policy
Effective Date: December 1st, 2024
Last Updated: January 28th, 2025
At TNT Services Plus Inc, your privacy is important to us, and we are committed to safeguarding the personal information you provide during the SMS TCR Registration process. This Privacy Policy explains the information we collect, how it is used, and the measures we take to protect it. By registering for our SMS services, you agree to the practices described in this policy.
We collect specific personal information to facilitate your participation in our SMS services. This includes your name, which helps us personalize your experience, your phone number to enable the delivery of SMS messages and notifications, and your consent preferences, which are necessary to manage your opt-in or opt-out status for SMS communications.
The information you provide is used strictly for the purposes outlined. We use your phone number to send SMS messages, updates, and notifications related to the service you registered for. Your consent preferences help us ensure compliance with applicable SMS opt-in regulations. Additionally, the information helps us manage and improve the registration process to enhance your experience.
We take your privacy seriously and do not share your personal information for marketing purposes. Specifically, phone numbers and SMS opt-in preferences will never be shared with third parties or affiliates for promotional or advertising activities. However, we may share your information with authorized service providers solely to facilitate the delivery of SMS messages and to manage our communication systems. In rare cases, we may disclose your information if required by law or to comply with legal obligations.
To protect your information, we implement stringent security measures. All collected data is stored on secure servers with restricted access. Sensitive information is encrypted during transmission and storage to prevent unauthorized access. Additionally, access to your data is strictly limited to authorized personnel who require it for operational purposes.
You have certain rights regarding your personal information. You can request access to or updates to your information at any time. If you wish to stop receiving SMS messages, you can opt out by following the instructions provided in the messages or contacting us directly. You may also request the deletion of your data, subject to legal requirements and operational needs. To exercise these rights, please contact us at info@tntinc.ca.
We may occasionally update this Privacy Policy to reflect changes in our practices or for compliance purposes. Any updates will be posted on our website and made accessible at the bottom of our registration forms. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us. We are committed to addressing your inquiries and ensuring that your privacy is respected.
Terms & Conditions
Effective Date: December 1st, 2024
Last Updated: January 28th, 2025
By opting in to receive SMS communications from TNT Services Plus Inc., you agree to the terms and conditions outlined in this document. These terms explain how we use SMS messaging, your rights regarding the service, and how to manage your preferences. By providing your phone number and consent, you authorize TNT Services Plus Inc. to send text messages to the number you provided. We assure you that your phone number and consent preferences will not be shared with third parties or affiliates for marketing purposes.
When you opt in, you may receive SMS messages related to service updates, job status notifications, billing reminders, appointment confirmations, and customer service follow-ups. These messages are designed to keep you informed and provide a seamless experience with our services. For example, you may receive messages such as, “Hello, this is a reminder that our team will be attending your property on [Date] for snow removal services. Reply STOP to opt out of SMS messaging at any time.”
The frequency of SMS messages may vary based on your interaction with TNT Services Plus Inc. or the services being provided. While the number of messages may fluctuate, you can expect to receive up to three messages per week for updates, reminders, or service-related communications. Please be aware that standard message and data rates may apply for SMS communications sent by TNT Services Plus Inc. These fees depend on your mobile carrier’s pricing plan and may vary for domestic and international messages.
You can opt in to receive SMS messages by submitting your phone number through our online registration forms, during a verbal conversation with our team, or by completing a physical form that includes SMS consent. If, at any point, you decide you no longer wish to receive text messages, you can opt out by replying with the word "STOP" to any SMS you receive. Additionally, you can contact us directly to request removal from our messaging list at info@tntinc.ca. Opting out of SMS communications will not impact your ability to receive other forms of communication, such as email or phone calls.
If you experience any issues or need assistance, you can reply with the keyword "HELP" to any SMS you receive. Alternatively, you can reach out to us directly for support by phone at 705-721-1771, email at info@tntinc.ca, or through our website at TNTinc.ca. If you prefer not to receive SMS messages, you may choose not to check the SMS consent box when providing your contact information on our forms.
By opting in, you acknowledge that you have read and understood these Terms and Conditions. You also agree to the standard messaging disclosures, which state that standard message and data rates may apply, you can opt out at any time by texting "STOP," and you can request help by texting "HELP" or contacting us directly. Message frequency may vary depending on the type of service updates or notifications being sent. For more information, please review our privacy policy.